Trakow Tracking API

    Tracking infrastructure,
    as an API

    Trakow's production tracking engine, available as a REST API. Submit tracking numbers, receive normalized status updates via signed webhooks. Drop into any backend.

    Direct carrier integrations 99.88% uptime Signed webhooks
    push-tracking
    POST/api/tracking/push-tracking
    Authorization-Token: <JWT>
    [ { "trackingNumber": "1Z999AA1...", "orderId": "ORD-0421" } ]
    Webhook fires on status change
    POSTyour-webhook-url
    { "trackingId": 12345, "status": "DELIVERED" }

    Who it's for

    Built for any ecommerce or logistics stack

    The Tracking API exposes Trakow's carrier coverage, status normalization, and webhook delivery directly — drop it into whatever you already run.

    Direct-to-consumer ecommerce

    WooCommerce, Magento, BigCommerce, headless storefronts, custom builds. Post-purchase tracking that drops into any stack.

    Logistics & 3PL platforms

    Wrap multi-carrier coverage into your own platform. One integration, 2,800+ couriers detected, normalized statuses, signed webhooks.

    SaaS builders

    Building tracking into your product? Skip the carrier-by-carrier integration grind and use Trakow's tracking engine as your backend.

    What you don't have to build

    We've solved the boring parts of tracking

    Production-tested at scale, exposed as a flat REST API. You write one POST; we handle resilience, normalization, retries, and the long tail of carrier quirks.

    Reliability moat
    Source A200
    Source Bdown
    Source C200
    Auto-fallback
    StatusOUT_FOR_DELIVERY

    Don't handle "Status unknown"

    Proprietary tracking infrastructure with automatic fallback across multiple sources. When one goes dark, the others cover — customers see real status, the pipeline stays live.

    Don't write carrier integrations

    DHL, UPS, USPS, FedEx, AusPost, Canada Post, La Poste and more — talked to directly. 2,800+ couriers auto-detected.

    Don't roll webhook retries

    Signed outbound POSTs on every status change, automatic retry on non-2xx, full delivery audit per event.

    Don't normalize carrier vocabularies

    Every carrier mapped into one canonical status set. Build your UI once, not once per carrier.

    How a tracking flows

    Push once. We do the rest.

    1

    POST tracking

    Your backend pushes a tracking number (or a batch of 40).

    2

    We talk to the carrier

    Direct carrier API or multi-source fallback — whichever returns faster.

    3

    Status normalized

    Mapped into a canonical status set. Full event history persisted.

    4

    Signed webhook to you

    Outbound POST on every change, retried automatically on failure.

    Now available — AI-native tracking

    Talk to Trakow from any AI assistant

    Connect once and your AI can query, refresh, and reason over tracking data using natural language. Built on the open MCP standard from Anthropic and the Linux Foundation.

    No wrapper codeTool chaining built-inAI does the analyticsOAuth + per-tenant scoped

    Works with

    ClaudeChatGPTCursorWindsurfContinueGemini
    Claude · Trakow MCP
    List pending orders this week and refresh tracking
    Claude
    I'll list pending orders this week, then refresh them. Confirm refresh? (12 orders)
    list_trackings · refresh_tracking
    yes
    Claude
    Refreshed 10 of 12.
    2 still no carrier data — likely invalid tracking numbers
    Pattern: 3 of 12 are YunExpress — possible last-mile issue

    Pricing

    Buy tracking quota that fits your volume

    Buy tracking quota in packages, top up anytime. The bigger the package, the lower your effective per-tracking rate — down to $0.01 / tracking at scale.

    • Quota packages — buy what you need, top up as you grow
    • Custom SLAs and dedicated support on volume contracts
    • Sales-led onboarding — credentials and webhook setup with our team

    At volume, as low as

    $0.01/ tracking

    Effective rate at the largest quota packages. Talk to us for a quote sized to your monthly volume.

    All direct carrier integrations
    Multi-source fallback included
    Outbound webhooks at no extra cost
    Rate limits sized to your volume

    Built for scale. Built for trust.

    Resilient tracking

    Stays up when carriers don't.

    99.88% uptime

    Stable through traffic peaks and seasonal spikes.

    GDPR compliant

    Shopper data handled to global privacy standards.

    Transparent access

    Clear policies on who sees what across systems and teams.

    Build on Trakow's tracking engine

    Talk to our team about volume pricing, dedicated onboarding, and the path to production.

    Direct carrier integrations Signed webhooks 99.88% uptime