Order tracking that's
built for Shopify
Branded tracking page, customer notifications, and fulfillment analytics — installed in one click from the Shopify App Store and run from inside your admin.
As used by
Trusted by 2,000+ Shopify brands — from first-store DTC to high-volume merchants.
What's in the app
Everything Shopify merchants need post-purchase
Three pillars, one app, one place to manage them. Wired into Shopify Admin and your storefront from day one.
Brand the post-purchase experience
Customers land on your store, not a carrier site. Drop in your logo, colors, and banners — no code, no separate domain to wire up.
Keep customers informed automatically
Emails fire on every shipment status change, written in your brand voice. Cuts 'where is my order?' tickets at the source.
Catch fulfillment problems early
See which carrier is fastest per route and where shipments stall — spot anomalies in your fulfillment chain before customers feel them.
Tracking page
A storefront-quality tracking page in minutes
Drag-in customizer with no code. Hide irrelevant carrier text, replace shipping locations, swap status labels for your brand voice. Embed it as a theme block — no separate domain needed.
- Theme app extension — embed the tracking widget anywhere
- Translate to any language
- Customizable shipment statuses
- Product upsell blocks on every visit
Notifications
Emails that sound like you, not a carrier
Trigger emails at any shipment status — Out for delivery, Exception, Delivered. Visual email editor, no HTML. Plug into Shopify Flow for anything that needs branching.
- Status-based email notifications
- Shopify Flow triggers for custom workflows
- Visual email editor — no HTML required
- Klaviyo-friendly — pair with your existing email stack
Fulfillment intelligence
See what your shipments are really doing
The same shipment data that updates your customers surfaces what's broken in your fulfillment chain. Spot anomalies before customers feel them. Make routing decisions with your own numbers.
- Carrier & route analytics
- Estimated delivery date (EDD) on every page
- CSV export of any shipment slice
- Custom analytics reports on the Pro plan
Operations
Works with everything you already ship through
2,800+ couriers detected automatically, with multi-source tracking infrastructure behind the scenes — so customers see real status, not Status unknown, even when a carrier hiccups. Map couriers, hide locations, customize statuses to fit your ops.
- 2,800+ couriers detected automatically
- Multi-source tracking — automatic fallback when a source goes dark
- Custom carrier integration on request
- Courier mapping for clean customer-facing labels
From install to live in 4 steps
Install Trakow
One click from the Shopify App Store. Past orders sync automatically — no CSV imports.
Customize your tracking page
Drop in your logo, brand colors, and banners. No code.
Embed it in your storefront
Add the Trakow theme block to your Shopify theme. We replace carrier tracking links with your branded page automatically.
Go live
Notifications fire automatically. Analytics build from day one.
Pricing
Free for 20 orders/month. Plans from $9.
Yearly billing pays for 10 months and gets you 12. Paid plans come with a 7-day free trial. Cancel anytime from the Shopify admin.
Built for scale. Built for trust.
Resilient tracking
Stays up when carriers don't.
99.88% uptime
Stable through traffic peaks and seasonal spikes.
GDPR compliant
Shopper data handled to global privacy standards.
Transparent access
Clear policies on who sees what across systems and teams.
Start tracking. Start learning.
Free for your first 20 shipments a month. No credit card required.