Tracking infrastructure that
scales with you
Manage global shipments, benchmark carriers, and surface fulfillment intelligence — at enterprise scale, via the Shopify app or a direct Tracking API.
As used by
Trusted by 2,000+ Shopify brands — from first-store DTC to high-volume merchants.
Two products, one tracking pipeline
Pick the Trakow that fits your stack
For Shopify merchants
Branded tracking page, customer notifications, and fulfillment analytics — installed in one click and run inside your Shopify admin.
- Branded tracking page + theme block
- Customer email notifications, Shopify Flow ready
- Free plan available
For platforms & non-Shopify stores
The same tracking pipeline as our Shopify app, available as a direct REST API — for fulfillment platforms, custom storefronts, and teams off Shopify.
- Direct REST endpoints — drop into any backend
- Signed webhooks for status updates
- Volume pricing & dedicated onboarding
Fulfillment intelligence
See what your shipments are really doing
The same shipment data that updates your customers also surfaces what's broken in your fulfillment chain.
Carrier insight
DHL · 1.8d avg
12% faster than UPS · last 30d
Carrier & route analytics
See which carrier is fastest per route and where shipments stall. Make routing decisions backed by your own data.
SLA monitoring
Track fulfillment performance across warehouses and carriers. Spot anomalies before customers feel them.
Delivery predictions
ETAs on every tracking page. Cuts purchase regret, lifts repeat purchase.
Custom analytics reports
Dashboards tailored to your KPIs, with weekly summaries and anomaly alerts.
And on the customer side
Branded post-purchase experience
Cut "where is my order?" tickets, keep customers informed, lift repeat purchase.
Branded tracking page
Customers land on your brand — not a carrier site. Drop in your logo, colors, and banners.
Customer email notifications
Automatic emails at every status change — your brand voice, fewer support tickets.
Implementation & support
An account team, not a ticket queue
Named account manager
A real human who knows your business and your shipping reality.
24/7 priority support
Fast response times. Real specialists. No bots, no escalation maze.
Custom feature development
Need something specific? We build to enterprise requirements on request.
Direct line to product
Your shipping reality shapes our roadmap — direct channel to the product team.
Case studies
Real merchants. Real outcomes.
How D2C brands and fulfillment platforms ship with Trakow — through the Shopify App or the Tracking API.
MEAN BLVD
Premium fashion / D2C
Scaling to 500 orders/month with zero support fire-drills
Printik
Print-on-demand
Handling a 1,400-shipment daily spike without breaking a sweat
SenPrints
Global POD
Unifying 50+ international carriers into one tracking layer
Built for scale. Built for trust.
Resilient tracking
Stays up when carriers don't.
99.88% uptime
Stable through traffic peaks and seasonal spikes.
GDPR compliant
Shopper data handled to global privacy standards.
Transparent access
Clear policies on who sees what across systems and teams.
Ready to ship at scale?
Talk to our team about volume pricing, dedicated onboarding, and the path to production.