Order tracking that
grows your revenue
Cut "where is my order?" tickets, turn the tracking page into a sales channel, and see which carriers actually deliver on time — all from one app, with a Tracking API for everyone else.
As used by
Trusted by 2,000+ Shopify brands — from first-store DTC to high-volume merchants.
Two products, one tracking pipeline
Pick the Trakow that fits your stack
For Shopify merchants
Branded tracking page, customer notifications, and fulfillment analytics — installed in one click and run inside your Shopify admin.
- Branded tracking page + theme block
- Customer email notifications, Shopify Flow ready
- Free plan available
For platforms & non-Shopify stores
The same tracking pipeline as our Shopify app, available as a direct REST API — for fulfillment platforms, custom storefronts, and teams off Shopify.
- Direct REST endpoints — drop into any backend
- Signed webhooks for status updates
- Volume pricing & dedicated onboarding
Two engines, one platform
Better customer experience. Better fulfillment decisions.
Trakow brings post-purchase experience and fulfillment insights into one platform — not two tools stitched together.
Branded tracking page
Customers land on your brand — not a carrier site. Drop in your logo, colors, and a banner. No code.
Shipment notifications
Automatic emails at every status change — your brand voice, fewer 'where is my order?' tickets.
Sell more after checkout
Customers check tracking 3–5× per order. Surface reviews and offers on every visit.
Trakow Assistant
AI-generated summaries of your fulfillment performance, with recommendations you can act on.
Estimated delivery date
Show shoppers when their order will land. Cuts purchase regret, lifts repeat purchase.
Carrier & route analytics
See which carrier is fastest per route and where shipments stall — before customers feel it.
Plugs into your store. Plugs into your stack.
Whether you run on Shopify or not.
Right inside your Shopify admin
Trakow lives where your team already works. No new tabs, no extra logins.
Status that just works
Customers see real, up-to-date status — not "Status unknown" — even when carriers don't cooperate.
Plays well with your stack
Pair Trakow with the email, reviews, and page-builder apps you already use.
Not on Shopify? Use the API.
The same tracking infrastructure as our Shopify app, available as a direct API.
From install to live in 4 steps
Install Trakow
One click from the Shopify App Store. Past orders sync automatically — no CSV imports.
Customize your tracking page
Drop in your logo, brand colors, and banners. No code.
Embed it in your storefront
Add the Trakow theme block to your Shopify theme. We replace carrier tracking links with your branded page automatically.
Go live
Notifications fire automatically. Analytics build from day one.
Case studies
Real merchants. Real outcomes.
How D2C brands and fulfillment platforms ship with Trakow — through the Shopify App or the Tracking API.
MEAN BLVD
Premium fashion / D2C
Scaling to 500 orders/month with zero support fire-drills
Printik
Print-on-demand
Handling a 1,400-shipment daily spike without breaking a sweat
SenPrints
Global POD
Unifying 50+ international carriers into one tracking layer
Built for scale. Built for trust.
Resilient tracking
Stays up when carriers don't.
99.88% uptime
Stable through traffic peaks and seasonal spikes.
GDPR compliant
Shopper data handled to global privacy standards.
Transparent access
Clear policies on who sees what across systems and teams.
Start tracking. Start learning.
Free for your first 20 shipments a month. No credit card required.